Welcome to our transportation services. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, you should not use our services.
“Company,” “we,” “us,” or “our” refers to the transportation service provider.
“Customer,” “you,” or “your” refers to any person or entity utilizing our services.
“Services” refer to our transportation solutions, including local transport, commercial transport, storage/box services, and loading/unloading services.
“Agreement” refers to these Terms and Conditions.
We offer the following services:
Local Transport: Transportation within a 50-mile radius.
Commercial Transport: Business-related transport solutions, both local and long-distance.
Storage/Box Services: Short-term storage solutions for up to 7 days.
Loading/Unloading Services: Assistance with moving items in and out of storage, trucks, or designated locations.
All service bookings must be made in advance through our official communication channels.
A quote will be provided before service confirmation, and prices may vary based on distance, weight, and special handling requirements.
Payments must be made in full before or upon service completion unless agreed otherwise in writing.
Accepted payment methods include credit/debit cards, bank transfers, and cash.
Late payments may incur additional fees.
Cancellations made at least 24 hours before the scheduled service will be eligible for a full refund.
Cancellations made less than 24 hours before the service may be subject to a cancellation fee.
No refunds will be issued for no-shows or last-minute cancellations.
Refunds will be processed within 7-10 business days.
Customers must provide accurate and complete information when booking services.
Customers must ensure that items for transport are properly packed and labelled.
Hazardous, illegal, or perishable goods are not allowed for transport unless pre-approved in writing.
Customers must be available at pickup and delivery locations at the scheduled times.
While we take every precaution to handle items carefully, we are not responsible for damages caused by improper packing or labelling by the customer.
We offer limited liability coverage; additional insurance options may be available upon request.
Our liability for lost or damaged items is limited to the lesser of the item’s market value or the service fee paid.
We are not responsible for delays caused by weather, road conditions, or circumstances beyond our control.
Storage services are provided on a per-day rate, with a maximum storage period of 7 days.
Items left beyond the agreed storage period may incur additional fees or be subject to disposal.
We are not liable for damages due to improper packaging or natural wear and tear during storage.
Our team will handle loading and unloading with care; however, we are not liable for pre-existing damages to items.
Customers must ensure clear access to loading and unloading areas.
Any delays caused by customer inaccessibility may incur additional charges.
We do not transport hazardous materials, illegal substances, perishable goods (without pre-approval), live animals, or firearms.
Any prohibited items found may result in service cancellation without refund and possible legal action.
We value your privacy and will not share your personal information with third parties without consent except as required by law.
Data collected during booking and service transactions will be used only for service fulfilment and customer support.
In case of disputes, customers must notify us within 7 days of the service completion date.
We will attempt to resolve disputes amicably; if unresolved, disputes will be settled through mediation or arbitration as per applicable state laws.
We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website.
Continued use of our services after changes are made constitutes acceptance of the revised terms.
These terms and conditions are governed by the laws of the state in which our company operates. Any legal actions must be filed in the appropriate jurisdiction.
If you have any questions or concerns regarding these terms, please get in touch with us.
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